1) What type of Carpet Cleaning method do you use?

Research shows that the hot water extraction cleaning method provides the best capability for carpet cleaning. This method is recommended by Shaw Carpet, the largest manufacturer of carpet today in the USA.

Hot Water Extraction, also known as steam cleaning or deep cleaning, consists of using portable or truck-mounted equipment to spray a heated detergent solution and water into the carpet pile at a high pressure and extract it immediately along with the dirt and soil particles with a high powered vacuum.

This is Carpet Care Miami’s preferred method of carpet cleaning to ensure our customers receive the best carpet cleaning in Miami.

2) What is included in your Carpet Cleaning?

Ask the carpet cleaning company you plan on hiring what you will get for your money. Just as pricing can differ from company to company, so can the services included in the price and what the carpet cleaning company considers “extras.”

Does the cleaning include pre-vacuuming if necessary? Will the cleaning company move furniture such as coffee tables or chairs and return it to its place? What about treating spots and heavily soiled areas? Are there extra charges for high traffic areas or pet stain removal?

Keep in mind that the lowest price is not always the best price. While everyone wants a good deal, extremely low prices should set off warning signals. Carpet cleaning companies that advertise very low prices may be practicing what is called “bait and switch” advertising. Once the workers arrive in your home, they quickly suggest a more expensive treatment for the cleaning. Ask exactly what is included in the price before the crew begins any work.

3) How long will it take my carpet to dry?

One must wait for the carpet to dry completely before walking on the carpet again or moving the furniture back into the room. If you replace the furniture too quickly, rust or stains from paint or finishes could mark and damage the carpet permanently.

Most carpets will dry in about 4-6 hours but may feel slightly damp for up to 24 hours. It will depend on the humidity in the room and air movement such as a fan or air conditioner.Naturally a thick, dense carpet will take longer than a low cut pile carpet.

4) Do you have Liability Insurance?

Your carpet and furniture represent a significant investment, and can cost thousands of dollars. If an improper method of cleaning is used, it may result in shrinking or discoloration. Wet carpets may also be slippery and if an injury occurs in your home, you will be liable if the cleaning company is uninsured.

It is therefore important to make sure the carpet cleaner you hire is fully insured, in case of an accident.

Carpet Care Miami is a fully insured and licensed company, so there is no need to worry, when using our Miami cleaning services.

5) Is your work guaranteed?

Any established carpet cleaning company will offer a guarantee on their carpet cleaning services.

Stains and spots will reappear occasionally if not cleaned properly, and sometimes odor can linger even after the carpet cleaner performs the cleaning.

It is therefore important to have a guarantee that if you are not satisfied with the work the carpet cleaning company will return to clean it at no charge or refund your money.

Carpet Care Miami offers a 14 day guarantee on all our services.